Your CTO ToGo
Company Profile Services Project Experience Tech Tidbits
Project Experience
bulletDeveloped IT Master Plans for numerous organizations.  The goal of these projects was to develop a long-range plan that aligns the enterprise business strategy and process with future technology initiatives, create a strategy to improve decision-making at all levels in the organization and to improve the operational efficiency of the enterprise.  This was accomplished through a series of tasks that include an assessment of their current state of technology, review of business processes, evaluation of alternatives, formulation of an implementation strategy and development of the Technology Master Plan.
 
bulletProvided project management services by identifying projects; locating and coordinating resources available for completion of the project; planning the outline and timeline of the project; assisting in the completion of the project; overseeing the daily activities for the project and ensuring projects are designed to improve and expand business requirements of the enterprise.
 
bulletServed as IT Coordinator by acting as a liaison to technical representatives in other departments and providing a forum for communication among representatives in other departments; ensuring the proper merging of the IT needs of departments; designing solutions for problems identified and drafting service agreements; developing enterprise-wide consensus regarding IT systems to be supported and measured to enforce applicable policies.
 
bulletImplemented a number of different technologies to enhance the resiliency, reliability and security of the back office network infrastructure.  Projects include, but are not limited to, implementation of a Cisco Core Switch, Network Monitoring tools, Network Security enhancements, organizational Security Policy, replacement of a Dell/EMC CX-600 SAN (Storage Area Network) with an EMC CX4-240 SAN, implementation of MS System Center Configuration Manager, implementation of wireless technologies, upgrading the Microsoft Exchange environment to MS Exchange 2007, implementing MS Office Communication Server (Video Conferencing, Instant Messaging and Presence), implementation of technologies to support Blackberry, Windows Mobile and iPhone PDA devices and Facility Remodeling/New Construction.
 
bulletFormulated a plan to utilize Virtual Server technology to reduce the number of physical servers to meet the needs of a growing enterprise.  Implementation of virtual server technology has reduced the overall number of physical servers thereby saving space in the server room, allowing the enterprise to effectively utilize the limited power resources available and reducing the cooling requirements for the server room.  Server virtualization has also reduced the amount of time necessary to commission a new server.
 
bulletDirected the successful implementation of a Cisco Voice over IP (VoIP) telephone system to replace an aging legacy PBX.  Components installed during this implementation include Cisco Call Manager, Cisco Unified Communications, Unity Voice Mail and Cisco IPCC (Cisco Call Center).  Responsibilities include review and approval of network design, oversight of the contractor installing the system and ensuring that the project is completed on time and within budget.  An additional phase of work included the implementation of a 3rd party application to provide voice paging at the remote offices via the VoIP phone system and e-mail notifications when calls were made to 911.
 
bulletDirected the successful implementation of a Cisco Voice over IP (VoIP) telephone system to replace an aging legacy PBX.  Components installed during this implementation include Cisco Call Manager, Cisco Unified Communications, Unity Voice Mail and Cisco IPCC (Cisco Call Center).  Responsibilities include review and approval of network design, oversight of the contractor installing the system and ensuring that the project is completed on time and within budget.  An additional phase of work included the implementation of a 3rd party application to provide voice paging at the remote offices via the VoIP phone system and e-mail notifications when calls were made to 911.
 
bulletImplemented a Diesel Backup Generator to provide backup electrical power to key areas of select buildings in a campus setting.  Responsibilities on this project include selecting an Electrical Engineering firm to assist with the design and development of system specifications.  This specification document was included with an RFP to select a contractor to install the new generator.
 
bulletChampioned a new enterprise wide PC Support Help Desk system.  In conjunction with the implementation of the new software, a formal Help Desk function was also introduced and is manned by a Help Desk Support Representative each day from 8am-5pm.  Implementation of the Help Desk has allowed the Computer Support Team to be more responsive to our end users by resolving 30-40% of the user requests at the Help Desk level.
 
bulletInitiated a program to streamline the purchase and installation of new PC Hardware and Software.  Through this program, the Board of Directors approved the purchase of planned hardware and software needs for the entire fiscal year.  This was accomplished through a coordinated effort between the IT Department and the End User Departments in the enterprise.  Making purchases each month now reduces the amount of space required to store the equipment when it arrives and is also more manageable for Technical Staff in regards to the deployment of new equipment.

horizontal rule

Aligning Your Enterprise Business Needs with Technology Solutions

 

 

 

Phone: 682-651-5333          E-Mail: info@yourctogoto.com

Copyright 2010 Your CTO ToGo.  All rights reserved.